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Conditions of Use

The following definitions apply:

"The Friary School Online Shop" (also referred to as 'we' and 'us') means The Friary School, Eastern Avenue, Lichfield, Staffordshire, WS13 7EW.

"Site" means The Friary School's online shopping website at

"Shop" means The Friary School's online shop for online ordering of merchandise located at

I. Terms of Use

These are the general terms and conditions of The Friary School Online Shop governing your use of the Site.

1. What you are allowed to do

1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and The Friary School for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;

1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;

1.3 print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".

2. What you are not allowed to do

2.1 you may not remove or change anything on the Shop;

2.2 you are not allowed to copy or use any material from the Shop for any commercial purpose.

2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.

3. Your personal information

3.1 Usage of your personal information is governed by The Friary School Online Shop's Privacy Policy, which forms part of these General Terms of Use.

4. Usernames and Passwords

4.1 If you want to purchase something from the Shop, you do not have to register an account with us. If you do wish to register, you may do so. During registration, you will be asked to provide your email address and password;

4.2 You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms of use;

4.3 In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify The Friary School Online Shop of such failure or error.

5. Rights

5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by The Friary School Online Shop or has been licensed to The Friary School Online Shop by the rights owner(s) so that The Friary School Online Shop can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.

6. Third party web sites

6.1 This Shop may also contain links to other third party web sites, which are not under the control of and are not maintained by The Friary School Online Shop. Any such links do not constitute an endorsement by The Friary School Online Shop of any products or services available on such sites. The Friary School Online Shopprovides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

7. Suspension and termination of accounts

7.1 The Friary School Online Shop may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free;

7.2 The Friary School Online Shop may terminate your account(s) immediately in the event you breach any of these terms of use or if you are late or do not pay any sums due to The Friary School Online Shop.

8. Enquiries or complaints

8.1 If you have any enquiries or complaints about the Site then please address them to:

The Website Administrator
The Friary School
Eastern Avenue
WS13 7EW
United Kingdom


9. General and governing law

9.1 The Friary School Online Shop may change these terms of use from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by The Friary School Online Shop without notice to you;

9.2 This Agreement constitutes the entire agreement between The Friary School Online Shop and you and supersedes all prior agreements, representations, statements and understandings between The Friary School Online Shop and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.

9.3 The failure of The Friary School Online Shop to exercise or enforce any right or provision of this Agreement or the delay by The Friary School Online Shop in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.

II. Terms of Sale: Shop

This Terms Of Sale Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses purchasing activities on the Shop.

1. The Sales Terms

Should you purchase any goods from the Shop, you will be contracting with The Friary School Online Shop on the terms outlined below. Please read these terms and conditions carefully.

1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If The Friary School Online Shop accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.

1.2 Please note that The Friary School Online Shop reserves the right to amend the Sales Terms from time to time. The Friary School Online Shop will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as The Friary School Online Shop publish them on the Shop (with the exception that any orders that The Friary School Online Shop have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).

2. Availability of the goods supplied by the Shop

2.1 The Friary School Online Shop may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. The Friary School Online Shop may do this at any time and without notice. Products on the Shop are normally available for collection by pupils within 24 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.

3. Buying goods from this Shop

3.1 Pricing policy - The Friary School Online Shop may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description. All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. The Friary School Online Shop may make available offers and discounts using promotion codes. Only one promotion code is valid per order.

3.2 Conclusion of Contract of Sale -The information relating to The Friary School Online Shop's goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you or that the product has been collected. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.

3.3 Method of payment - For orders placed via the Shop, The Friary School Online Shop accepts Visa, Visa Electron, Mastercard, Solo and bank Maestro cards. The Friary School Online Shop does not accept American Express, Diner's Club. When making your payment, it is imperative that you provide the information that The Friary School Online Shop specify is required, for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited during the transaction by our secure payment partner. Ownership or title to the product shall not pass to you, the buyer, until The Friary School Online Shop has received payment in full.

3.4 Delivery - Products (including show or event tickets) are to be collected by pupils at the time and place indicated on an email to you. This email will be sent to you when we have confirmed all items are in stock and are available to collect. You should specify the name and form of the pupil collecting the order in the 'special instructions' box at the checkout stage.

3.5 Out of stocks - If any item you have chosen is unavailable, The Friary School Online Shop will contact you via phone or your email address and set out the options that are available to you.

3.6 Return of goods policy - Please note that show or event tickets may not be exchanged nor refunded once purchased.

3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods (provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to The Friary School Online Shop, Eastern Avenue, Lichfield, Staffordshire, WS13 7EW, a refund will be provided within 30 days of the date of cancellation.
NOTE that show or event tickets are not subject to the Distance Selling Regulations and cannot be exchanged or refunded.